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Privacy Policy

1. Introduction

  • This Privacy Policy explains how https://arvorxadvisory.mmindsdemo3.com, trading as ArvorX (“ArvorX”, “we”, “us” or “our”), collects, uses, stores and protects your personal information.
  • This policy applies when you visit our website, submit an enquiry, book a discovery call, subscribe to our insights or communicate with us.
  • By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information:

  • Your name.
  • Business email address.
  • Company or organisation name.
  • Telephone number.
  • The service or area you wish to explore.
  • Information submitted through the “Tell us about your challenge” field.
  • Newsletter subscription details.
  • Discovery-call booking information.
  • Records of emails or other communications with us.
  • IP address, browser type, device type and operating system.
  • Pages visited, time spent on the website and referring website.
  • Cookie preferences and website interaction data.

3. How We Collect Information

We collect personal information when you:

  • Submit a contact or enquiry form.
  • Book a discovery call.
  • Subscribe to ArvorX insights or marketing communications.
  • Contact us through email, telephone or another communication channel.
  • Browse or interact with our website.
  • Accept optional analytics or marketing cookies.

4. How We Use Your Information

We may use your information to:

  • Respond to enquiries and understand your business challenge.
  • Arrange and manage discovery calls.
  • Provide information about our advisory and consultancy services.
  • Prepare proposals or discuss potential engagements.
  • Deliver newsletters, insights and requested communications.
  • Improve our website, content and user experience.
  • Monitor website performance and security.
  • Maintain business and communication records.
  • Prevent fraud, misuse or unauthorised access.
  • Comply with legal, regulatory and contractual obligations.

5. Legal Basis for Processing

Where applicable, we process your personal information based on:

  • Your consent, such as when you subscribe to our newsletter.
  • Steps required before entering into a consultancy agreement.
  • The performance of a contract with you or your organisation.
  • Our legitimate business interests, including responding to enquiries and improving our services.
  • Compliance with applicable legal or regulatory obligations.

You may withdraw your consent at any time where processing is based on consent.

6. Cookies and Analytics

  • Our website may use essential cookies required for security, functionality and performance.
  • With your permission, we may use analytics cookies to understand how visitors use the website.
  • Third-party services may place their own cookies when embedded tools, videos or booking systems are used.
  • You can manage cookies through our cookie banner or your browser settings.
  • Disabling certain cookies may affect parts of the website.

7. Marketing Communications

  • We will send newsletters or promotional communications where you have provided consent or where otherwise permitted by law.
  • You can unsubscribe at any time using the link provided in our emails.
  • You may also request removal by contacting us at hello@arvorx.ai.
  • Unsubscribing from marketing does not prevent us from sending necessary service-related communications.

8. Sharing Your Information

We may share information with trusted providers that support:

  • Website hosting and maintenance.
  • Cybersecurity and fraud prevention.
  • Email delivery and newsletter management.
  • Analytics and website performance.
  • Customer relationship management.
  • Discovery-call scheduling.
  • Cloud storage and business communications.
  • Legal, accounting or professional advisory services.

We may also disclose information:

  • When required by law or a competent authority.
  • To protect our rights, users, systems or business.
  • In connection with a merger, restructuring or sale of the business.

ArvorX does not sell or rent your personal information.

9. International Data Transfers

  • ArvorX is headquartered in Dubai and works with organisations across the UAE, Europe and North America.
  • Your information may therefore be processed outside your country of residence.
  • Where required, we use appropriate contractual, organisational and technical safeguards for international transfers.

10. Data Retention

  • We retain personal information only for as long as reasonably necessary.
  • Enquiry information may be retained while we respond and evaluate a potential engagement.
  • Client information may be retained for the duration of the relationship and any legally required period afterwards.
  • Newsletter information is retained until you unsubscribe or request deletion.
  • Certain records may be retained to meet legal, tax, regulatory or dispute-resolution requirements.

11. Data Security

  • We use reasonable technical and organisational measures to protect personal information.
  • These measures may include access controls, secure hosting, monitoring and restricted internal access.
  • No online transmission or storage system can be guaranteed to be completely secure.
  • Please avoid sending highly sensitive or confidential information through general website forms.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your information.
  • Restrict or object to certain processing.
  • Withdraw consent.
  • Request a portable copy of eligible information.
  • Object to direct marketing.
  • Submit a complaint to an appropriate data-protection authority.

These rights may be subject to legal limitations and verification of your identity. GDPR and UK GDPR also recognise access, correction, erasure, restriction, portability and objection rights. ICO individual-rights guidance.

13. Children’s Privacy

  • This website and our consultancy services are intended for business professionals.
  • We do not knowingly collect personal information from children.
  • If you believe a child has submitted information to us, please contact us so we can review and remove it where appropriate.

14. Third-Party Websites

  • Our website may contain links to third-party websites, platforms or scheduling services.
  • Their privacy practices are controlled by their own policies.
  • ArvorX is not responsible for how third parties collect or use personal information.

15. Changes to This Policy

  • We may update this Privacy Policy to reflect changes in our services, technology or legal requirements.
  • The latest version will be published on this page with a revised “Last Updated” date.
  • Material changes may also be communicated through the website or another appropriate method.

16. Contact Us

For privacy questions or requests, contact:

ArvorX
Dubai, United Arab Emirates
Email: hello@arvorx.ai
Phone: +971 50 379 3858